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BB Torch :: 9860 Stuck Trying To Update Software

supportforums.blackberry.com

My Blackberry Torch 9860 is stuck on a software update. It gets to 10% of overall backup process and then just stops. I cannot get into anything or use the phone. I have pulled the battery out and it goes back to the same thing.

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BB Torch :: 9860 - Stuck On 18% On The Software Update? supportforums.blackberry.com

I have a blackberry 9860 torch and its stuck on 18% on the software update, ive took the battery out twice , there no differnce and my blackberry desktop wont pick it up

BB Torch :: Error In Updating Phone Software supportforums.blackberry.com

I have a BB Torch 9860 - I update the phone via Descktop Software - PC The problem I am having is:The BB software is telling me that there is a new bundle available for my phone, however when I go through the steps needed to download and install the bundle, I keep getting an error opening installation log file. I have taken screen shots and created a document with them in it so you can take a look.I am not sure how to attach it to this post though, My PC has the latest version of the desktop software loaded.

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BB Torch :: 9860 Can't See Display Pics? supportforums.blackberry.com

Received my new BB torch 9860 this morning and added some contacts. But for some reason when a few of them accepted and became contacts I was (and still am) unable to view their display pictures and the same people can't see mines. I never had this problem with my old BB torch 9860 and I have tried everything I can think of to fix the issue like rebooting, taking battery out, backing up contacts etc but I'm still having the same problem. I'm using blackberry messenger version 6.0.1.32.

BB Torch :: 9860 Uanble To Detect Phone supportforums.blackberry.com

I recently purchased Torch 9860. Last sunday i was travelling, suddenly cell lost the network connection and switched off. when rebooted it showing "error 102 Reload Software", I tried to connect this device with Desktop manager as per the solutionds given on BB website but Desktop manager is not able to detect the phone, and i am unable to do anything since there are not software update for OS 7 yet.

BB Torch :: 9860 Is Not Using Wifi? supportforums.blackberry.com

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BB Torch :: Protect Does Not Work For 9860 supportforums.blackberry.com

I have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.

BB Torch :: Music And Pictures Seem To Disappear? supportforums.blackberry.com

Every time I use the desktop software all my music and pictures seem to disappear from my torch 9860. I already tried another new SD-card and re-installed BB desktop softwarewhat did I do wrong ?

BB Torch :: 9860 Key And Return Key Not Working? supportforums.blackberry.com

I have a BB Torch 9860, when I have the phone in a case or in my pocket I have trouble with the BB menu key and the return key not responding. I have tried many different things to get it to work again including pressing on the buttons many times one after the other. This sometimes works! I also try removing battery the putting it back in, this also sometimes works. If I leave my phone on the arm of the sofa when not in use it works fine. This is really confusing! is this a software error or phone error? it only seamed to start doing it when I updated the software to BB 7 from BB 6.

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My BB torch 9860 was working fine until I upgraded to OS7. Now it reboots on trying to launch almost all apps including camera, maps, google maps, Qype and many other apps downloaded through BB app world. I have tried uninstalling these apps and re-installing them but the same thing happens. I really like the phone and am so disappointed that I can't use it for these applications.

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I am trying to upgrade my BB torch 9860 OS version to 7.1.0 bundle 1646, But unable to do.I try to upgrade using the aploader as well bb desktop manager.

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BB desktop software on Win7 unable to link via Bt to torch 9860, it says troubleshooting needed.. no driver on win7? However it works for transfer files from PC to device.

BB Torch :: Data Restore W/o Back Up? supportforums.blackberry.com

I would like to ask for assistance on my bb torch 9860, my brother accidentally reset the phone and erased all my data stored in it, the worst thing is I did't have back up for any of my contacts in bbm and also having problems listing on desktop software indicating Blackberry 7.0.0 core application mark as required and not installed?

BB Torch :: How To Zoom In When Using The 9860 Camera supportforums.blackberry.com

Torch 9860 is slowly getting on my nerves... how to zoom in when using the Torch 9860 camera? I just dont find any option thats pretty lame - my 3 years old non-smartphone had this simple feature.... If you know how this can be done on blackberry torch 9860

BB Torch :: Wallpaper Always Resets To Default After Reboot supportforums.blackberry.com

I have a Torch 9860 with the following versions:7.0 Bundle 1465 (v7.0.0.296, Platform 5.0.0.496)Branding Version:1.0.107.691yEverytime I reboot the phone, whether by battery pull, using reboot apps, or when App World says I need a restart after installing/deleting an app, the wallpaper changes back to the factory default.My personal wallpaper is in an SD card that I used on a Bold 9900. But this wallpaper reset never happened on the Bold.My phone is unlocked.I tried updating the software through OTA or with desktop manager, but I am told there are currently no updates available

BB Torch :: Change The ID Associated With A Particular Device? supportforums.blackberry.com

How do I change the BB ID associated with a particular device? I have recently been given a new BB Torch 9860 by my employers so I now have 2 BBs. However, during setup I associated the new phone with my BB ID that is still in use on the other phone but it doesn't look like I can run both devices with the same ID - so so how do I remove the ID from the new one? I will be keeping both phones so I guess I will need seperate IDs for both?

BB Torch :: 9860 Failed To Update To 7.1 Bundle 2061 Using OTA supportforums.blackberry.com

I tried to update my BB torch 9860 using OTA from 7.1 bundle 1149 up to 7.1 bundle 2016. After update was successfully finished, I noticed that the screen on BB has changed. All icons became very small or missing. The phone is working, I can accept calls, but cannot dial because cannot access the dial pad. I've tried to downgrade to the previous version, and after successful downgrade, at least that what's was written, the problem persist. If I try to access some applications the screen shows: uncaught exception: Bitmap invalid (null). I cannot access Application management. The phone constantly get stuck on one screen for a long time....

BB Torch :: Transferring Music TO PC From 9860 supportforums.blackberry.com

I Have a BB Torch 9860, the 'Buggiest' phone I've ever had.I can import/ export all files I want but cannot transfer music I have bought through App store FROM Torch TO PC/Laptop.

BB Torch :: CSV Files Not Visible - Unable To Display On 9860 supportforums.blackberry.com

Files in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.

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I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons. 1- The big screen. 2- The touch screen with the sliding keyboard. 3- Latest OS. As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810. For a new Blackberry user like me, I couldn't really figure out much differences between the three phones. Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.

BB Torch :: Device Analyzer Missing After 7.1 - 2061 Updating? supportforums.blackberry.com

I have my BB Torch 9860 just (yesterday) updated to OS 7.1.0. - Pack 2061.Device Analyzer application is now missing: it is in the application list (version installed is 1.1.0.4) but there is no icon on the screen or I'm not able to start it.

BB Torch :: Convenience Key Is Not Working? supportforums.blackberry.com

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I have a new BB Torch 9860 and it will not let me log into Apps world. In the log in box i put my e mail and password ..but I get the following "Unable tolog in to your BlackBerry ID account My log in details work in all ther apps on the BB

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My ex- BB curve was ALT + SHIFT (right) + DEL to reset, but my new tactil Torch not works with these 3 keys? How Reset BB 9860 without pull battery?

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BB Torch :: Unable To Connect With WiFi? supportforums.blackberry.com

I have problem with my BB Torch 9860 smartphone.I used to connect my WiFi when i am in my home.In connection management it shows that WiFi connected but when I started to browse, the browsing is happening through my Wireless connection that is my mobile provider.So loosing my money due to this.I did so many checkups still facing same problem.Please assist me on this.Also I have one more problem with G-Talk, I installed it successfully and when tried to login showing that this handheld is not support gtalk application.Suggest me on this also.

BB Torch :: Unable To Access The Youtube supportforums.blackberry.com

i am unable  to access the youtube in my bb torch 9860. currently i am activated bis399 plan and  3g plan from my  vodafone network.when iam trying to access it showing the error message as a server is unresponsive. iam facing the issue from past 4 days previously it was good.

BB Torch :: App World Web Plugin Error supportforums.blackberry.com

I cannot connect my BB torch 9860 to my computer for downloads. I have dowloaded the plugin in the first step but in the second step it says " An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, disable and try again."

BB Torch :: Cannot Add My POP Number To Configure My Email supportforums.blackberry.com

I have BB Torch 9860. I succesfully added 3 email accounts earlier to my device. But I want to add a POP email account also (@aub.edu.lb) to the device. It is giving me an error message that my username or password are wrong. I tried several times but it keeps on failing. I am sure I am entering correct username and passord. Several other friends have the same domain configured well on previous versions of BB (Torch or Bold)!I need to add information about the POP port number and SSL encrypted connection so that I can extract the emails through phone. but I am not being able to do that on my torch.

BB Torch :: 9860 Restarted On Itself And Didnt Go To Os? supportforums.blackberry.com

i have a blackberry torch 9860 the phone restarted by itself and didnt go in stuck i tried to install new os from desktop manager it finished and on the restart process did the same any advice how can i fix it

BB Torch :: Internet Email Account Not Working After Enterprise? supportforums.blackberry.com

I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.

BB Torch :: 9860 Doesn't Work In 1900 Mhz Operation Band - No Link With 3G Network supportforums.blackberry.com

I bought an unlocked BB Torch 9860, for same reason I don't know why, it doesn't work in 1900 Mhz Band, that produce I can't link to the 3G network in my country. Is it possible to solve the problem?

BB Torch :: Wifi Internet Connection Unable To Connect? supportforums.blackberry.com

I have a BB Torch 9860 which connects to my home Wifi fine but does not connect to the internet for some reason. I cannot access the net and get my emails or use a 3rd party browser like opera nor can i do anything. This is a major concern for me as it doesn't matter when i am home but it's amjor concern when i travel abroad.

BB Torch :: Unable To Move Icons Of 3rd Party Apps In 7.0? supportforums.blackberry.com

I have a torch 9860 running os 7.0, and am looking to rearrange the on-screen icons. I can move the factory installed icons like the BBapp world icon, but icons for apps I have downloaded cannot be moved. When I select the icon of the 3rd party app i want to move, and press/hold the BB button, no menu with a "move" option appears.

BB :: Can't Set Up New Torch supportforums.blackberry.com

My bold 9700 got stolen. I had blackberry protect activated on it and was taking weekly backups. I bought the new torch 9860 and a replacement sim. I am just not able to set up an email account or login using my blackberry id. BB messenger is working fine if i manually add contacts but Internet on the phone isnt working.

BlackBerry :: Cannot Enter Zero Numbers In Phone Fields In Contacts? supportforums.blackberry.com

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BB Torch :: Add New Device On Its Protect Online? supportforums.blackberry.com

I had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that

BlackBerry :: Outlook Sent Emails Not Showing Up In 9860 supportforums.blackberry.com

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BB Torch :: 9860 Lateral Button Does Not Work supportforums.blackberry.com

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BB Torch :: 9860 Wont Turn On And The Red Light Keeps? supportforums.blackberry.com

Last night i switched my BB Torch 9860 off and this morning when i woke up to turn it back on it wont switch on and the red light keeps coming on and off and it wont do anything. can anyone help me with what to do.As i purchased the phone in october last year on ebay i have been told my optus they can not send it away with a proof of purchase or warrenty i purchased the phone brand new. Im really desperate to have this fixed

BB Torch :: Unable To Download App supportforums.blackberry.com

password protection. in fact any kind of protection is disabled on bb torch 9860 still i am not able download stuffs from app world.

BB Torch :: Error 602 And Even After Reset And Removing Battery It Continues To Show Error supportforums.blackberry.com

i have purchased a BB Torch 9860 just about 9 days back and it suddenly showed me an error 602 and ever after reset and removing battery, the device continues to show error.

BB Torch :: Lock Touch Screen While On Phone? supportforums.blackberry.com

Another frustration I'm having with my first smartphone, torch 9860 bought 1 week ago ....hen I'm talking on the phone, several undesirable things might occur, like I hang-up, or put on speaker phone, or put on hold, or unless the fingers are placed "just so" and my earring doesn't happen to bump the touch screen I can't seem to just have a conversation.Is it really necessary to hold this BB like a small pizza, that is, flat and carefully around the edges, and speak down into it with my chin on my chest?

BB Torch :: Block Calller Id Pro Apps? supportforums.blackberry.com

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BB Torch :: Synchronization Of Contacts With Outlook 2007? supportforums.blackberry.com

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BB Torch :: 9810 Desktop Software Wont Connect To Phone supportforums.blackberry.com

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BB Torch :: It Keeps Freezing Up And Gets Stuck On Vibrate And Won't Stop? supportforums.blackberry.com

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BB Torch :: Error 102 Even After 9860 Wiped And Reinstalled supportforums.blackberry.com

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BB Torch :: Red Light Doesn't Swich Off And Torch Can't Reboot supportforums.blackberry.com

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BB :: Turn Off Email On Torch 9810 , 7.0? supportforums.blackberry.com

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I had a Blackberry Torch 9800 at&t version and after a while, the sound just would no longer go through the earphones and would only come out the external speaker, I figured the problem was hardware failure so I upgraded to Blackberry Torch 9860.....and now the new 9860 that I have had for barely a month is doing the same thing. Two consecutive phones doing exactly the same thing makes me think the problem is not hardware but rather software related......is there some setting in the phone somewhere that controls where the sound comes out? I want to be able use my earphones so I don't disturb everyone else at work.

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BB Torch :: Software Updates Froze 9860? supportforums.blackberry.com

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BB Torch :: 9860 Bluetooth Pairing With Windows 7 64bit Laptop? supportforums.blackberry.com

I am unable to pair my Torch 9860 with my Windows 7 Home Premium 64-Bit Laptop (the laptop is Fujitsu AH530/GFX). I have: 1. Reinstalled the BB Desktop Manager several times; 2. I reinstalled the Bluetooth drivers several times 3. Reinstalled all Windows features 4. Enabled all ports and communication services in Windows and Windows Firewall 5. I deactivated and reactivated by anti-virus The Torch recognizes the laptop but the laptop doesn't recognize the Torch. I've been on the Fujitsu website and reinstalled all the drivers.