BB Software :: BIS Over WiFi Stopped Working On Bold 9700


I noticed that today the BIS over WIFI stopped working. This is concerning me because last year (June 2010) the same issue happened. The WIFI indicator turns from White to Gray and all BIS is routed through the GSM connection. This frustrates me because I travel overseas and have been using BIS over WIFI for about two years now. However during the two month outage from June - July 2010, I was unable to utilize BIS over WIFI until it suddenly started working again. I have a data plan that allows for 250MB of data per month. My contract is through Vodafone Spain My device is the Bold 9700 My OS version is 5.0 bundle 1022 Like I've stated before, BIS over WIFI has been working flawlessly for about two years (except for the two month in 2010). To add insult to injury, nobody from either BlackBerry or Vodafone Spain has been able to come up with an explanation as of why this service suddenly stops. All I'm being told is that BIS will work with GSM, which is pointless information. For the 22 months I've used BIS, it has worked over WIFI.

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I have set my alarm on my BB bold 9700 and set the volume to escalating and it will not work. I have wiped and restored my BB and pulled out my battery. Still nothing works! I have also tried trying different sounds like BB sounds, ring tones and music it still does not work!

BB Bold 9700 :: How To Enable Phone To Use Comma Instead Of Decimal Dot forums.crackberry.com

I just purchased a new Bold 2 (9700), and I found out that the thing is showing all decimal points as "decimal commas". I'm in Mexico, not Spain, and we use the US decimal point system, that is using decimal POINTS and not COMMAS. How can I switch the BB to use commas? This wasn't a problem on BB OS 4.6 on the Bold 9000... in fact, this is the first time I see my BB using the goofy comma system.

BB Bold :: 9700 Will Not Backup supportforums.blackberry.com

My Bold 9700 will not back up (via BB Desktop) and will not, as a result, upgrade to the latest version of OS6.It starts off OK, but by halfway through it says there is a problem and that BB Desktop is disconnecting. Only this just leaves the phone hung and all I can do to get the phone back is a battery pull.I have a Bold 9900 coming tomorrow, so unless i get this fixed I am going to have problems upgrading to the new Bold.

BB Bold 9700 :: Deleting Archive Folders Linked To Enterprise Email Account? supportforums.blackberry.com

I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?

BB Bold 9700 :: Unable To Sync Outlook Calendar supportforums.blackberry.com

BB Desktop Manager version: BB Bold 9700 OS version: (Platform My Outlook Calendar sync is already set set at Two Way sync but nothing is being moved between the Outlook and the Bold 9700. When syncing I don't get any error or warning messages, but I don't get prompted to confirm additions or deletions to my Calendar either. This had worked before but then it suddenly stopped working. My Outlook Contacts sync is working fine. When syncing I only see the Contacts are being synced but not the Calendar items.

BB Bold 9700 :: BES & BIS Accounts Not Showing Separately? forums.crackberry.com

We just got new Bold 9700 handsets. We have set them up with our bes server and changed our bis accounts (hotmail + other) and the phone is now receiving email from all accounts correctly. The problem is all the mail is going into one "inbox" on the handset. Previously we had the bes email going to seperate bis inboxes and the bes account going to its own seperate inbox. As below At the moment everything is going into the one envelope inbox.Any idea's?

BB Bold :: 9790 Included BIS Not Working? supportforums.blackberry.com

I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?

BB Bold 9000 :: Unable To Connect To WiFi - Message Says Don't Have Data Plan? forums.crackberry.com

This is my second phone that has the wifi function (first one was a sony) and the one im using now is the bb bold.the wifi works fine with my sonny but when i try and use it with my bold it goes...blah blah blah issue connecting...plz contact service provider the thing is IM WITH FIDO (canada company)but fido doesnt have bb bold.and i dun haf a data plan.so idk what to do.i rlly want to get it workin asap at home especially!

BB Bold 9700 :: Maps Wheren't Working Properly / Erased All Data / Can't Access E-mail supportforums.blackberry.com

I rinstalled my bold 9700 software because the BB maps wheren't working properly and erased all data. I can't access e-mail any more. What should I do?

BB Bold :: Keeps Saying Reload Software 507? supportforums.blackberry.com

my bb bold wont turn on , keeps saying reload software 507,

BB Bold :: 9700 Cannot Update And Gives Error Message At Loading Module Stage supportforums.blackberry.com

My bb bold 9700 is dead I tried to install os 6.0 but it wont work with apploader nor desktop software it returns a error at loading module stage.

BB Software :: Bold 9700 - WiFi Connection Doesn't Work After Update supportforums.blackberry.com

I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate. The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email. Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).

BB (RIM) :: Activating BIS Via Wifi When Out Of Cellular Service Range? www.howardforums.com

Had a quick question that I was hoping someone could help me with.. did an OS on my Rogers BB 8900 and now I can no longer connect to BIS via Wifi. I should also mention I'm out of my providers service area and only get partial gsm service (no data). I presume I can't connect to BIS via Wifi because it needs to 'activate' against my providers BB servers.. in the past I've fixed this when traveling to a location that's in service (even for just a minute) and then I'm fine over wifi. That isn't really an option for me right now so I was wondering if anyone knew of a way that I could force my BB to start connecting to BIS over wifi? Driving me a little mad and I'm not heading to an area with coverage for a few weeks.

BB Bold :: Seeing The OS Version Number For 9700? supportforums.blackberry.com

Where can I see the OS version number for my BB Bold 9700 (installed approximately April 2011)?I had AccuWeather installed which for no reason stopped working. I deleted it with the intention to reinstall, yet when I get to the AppStore web, it says my OS is not supported.

BB Bold :: 9700 Camera Is Not Working supportforums.blackberry.com

I have a blackberry bold 9700 the camera all of a sudden wen i go into it i am jus seeing a black screen the camera isn't showing at all i went an check it out by a tecnician he says nothing wrong with it dat most bb's the camera just stop works.

BB Bold 9000 :: Repeated Updates Message From DTM supportforums.blackberry.com

Every time I connect my BB to the Desktop Manager it suggests a whole load of updates for the device that are already installed (as it tells you if you try installing them!). Please make it stop! I notice another post gone neglected on the same topic.(here) Me: BB bold, DM v5, vista, BIS

BB Bold :: 9700 Doesnt Update To Os6? supportforums.blackberry.com

im recently got a bb bold 9700 , i am using Vodafone (india) on it ! The only problem i am facing is , that when i use desktop manager 6 to find updates for my phone, it says no update found. and when i click on view other versions , it shows os6 , but im unable to update as it says " only active blackberry service subscribers are entitled to install this blackberry device software upgrade " , now i DONT have a Data plan on my bold ! just using wifi to browse the net.. is this the reason why it is unable to update ? my brother has bb 9780, he updated without any problems to new bundle of os 6 ! even he doesnt have a data plan !please guide me ! i saw many links for the leaked version, but i want the official update only ! i downloaded desktop manager from blackberry site.

BB Bold 9700 :: Unable To Retrieve Email On Phone - Tried Reboot supportforums.blackberry.com

Got my bb about 2 months ago and everything's working fine until today i couldnt retrieve email on my bb. i tried to reboot (hard) and reformat my phone but each time when i tried to reset the email settings, a message "your device had a problem connecting to the server" will appear.i'm using a bb bold 9700 currently.

BB Bold 9700 :: Downloading Podcasts From Windows Laptop forums.crackberry.com

Can anyone tell me whether I can download podcasts from my windows hard disk to the BB bold 9700 without passing through BB desktop or media manager? and if so, how? 'moving' or 'copying' the podcast files directly to the BB external drive shown on 'my computer' doesn't seem to work.

BB Bold 9000 :: Connect To BIS Service / Any Other Way forums.crackberry.com

I have a BB Bold connected to Vodafone, I do not have the BIS service connected as the SIM is a company sim, and they are deciding whether to give me this service (pay scale etc etc). What I did in the past was to configure my iPhone to except emails via pop that I setup in my MS outlook (rule forwarding) so i was not using the BB Enterprise service. I belived the the BB was the same until I found out it needs this BIS to get pop emails, what a pain. Am I correct in saying that only the provider can turn this service on. And also as I have not got BIS running does that also mean I am not getting WIFI?

BB Bold 9700 :: Travelling Abroad - How To Connect To BIS Via Wifi supportforums.blackberry.com

I will be going on vacation and to avoid the ridiculous roaming data charges, was wondering how I can connect to BIS over wifi? I have a BB data plan with my carrier (Rogers). I just want to be able to receive e-mails and use BBM when I'm connected via wifi while I'm away. I'm guessing that if I set "Data Services" to On and "While Roaming" to Off, under Mobile Network Options, this would NOT work, correct? Or am I mistaken?

BB Bold 9700 :: Can't Transfer Any Files / Phone Number / Documents supportforums.blackberry.com

I have a BB 9700 and its my first BB phone.I can not transfer any files, phone number or documents to my BB 9700.I have 3 other phones and can transfer files between them also using my PC which has a Bluetooth dongle but not to the BB 9700. I can send files from my BB 9700 but just can't receive.I have done all the basic like paired the devises and selected YES on Trusted I called T-mobile and they said they don't support the Bluetooth on BB and that the Bluetooth on most BB are rubbish and a lot of people have problems with it.

BB Bold :: BIS Can't Working On 9930 supportforums.blackberry.com

my bb 9930 BIS can't working at Malaysia.

BB Bold :: Wifi Turned Off, Can't Get Rid Of Grey Icon On Home Screen supportforums.blackberry.com

Unlocked blackberry bold 9700 (v5.0.0.405, Platform I've had for about 9 months now. Tried to connect to wifi in an airport without success and deletetd the profile. I've never used the wifi before and don't plan on using it again. Now I can't get rid of the inactive grey wifi icon on my homescreen, and occasionally I find my phone connected to AT&T public wifi in random places. I've tried restoring default wifi settings to no avail.

BB Bold :: 9700 - Call Failed (Supplementary Service Error) supportforums.blackberry.com

I bought a second hand bb 9700 3 months ago. I had the phone on pre-paid BIS + Airtime so I could have access to the internet, bb messenger, gmail email, and phone-related uses. The phone worked fine with no issues whatsoever. Last week, I tried calling someone and received the message - Call Failed. I thought it was credit so I tried loading airtime on the phone. When I did that I received the following message: Supplementary Service Error: General Error. It's been 1.5 weeks and still the phone does not work: The phone has perfect coverage indicator. The phone has working BIS, BB messenger and internet. The phone cannot work the telephony part of it - calls (outgoing/incoming, SMS, MMS). I cannot call anyone, cannot check Voicemail, cannot load airtime. I have tried re-sending service books, hard reset pulling the battery out, manually registering with the wireless network.

BB Torch :: Internet Email Account Not Working After Enterprise? supportforums.blackberry.com

I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.

BB Bold :: 9700 - Internet Fails To Play Or Download Media supportforums.blackberry.com

I have a blackberry 9700 with BIS which I've just upgraded the software from OS5 to OS6, I'm having a problem opening and downloading any music and videos from the internet, I can browse through perfect but when I try to save it takes forever to download 1 percent and then says failed, I previously had this problem with the OS5 software as well, it used to work fine when I first got the phone but recently started failing to download so I upgraded to OS6 and the problem is still the same, there is nothing wrong with my memory card as I've tried with another memory card and the problem still continues.