I have a Bold 9700 on OS 6.Every time I go to set up my email I just get the message "Your device had a problem connecting to the server".The internet is working.
I am trying to set up on a used BB bold 9700 i just bought my personal email using teh Email set up. I am receiving a message with the following: first it says connecting to email settings for about 1 minute..... then it shows your device had a problem connecting to the server, try again. and shows always the same.It is not tmobile, all other work great, calls, browser, etc.
Got my bb about 2 months ago and everything's working fine until today i couldnt retrieve email on my bb. i tried to reboot (hard) and reformat my phone but each time when i tried to reset the email settings, a message "your device had a problem connecting to the server" will appear.i'm using a bb bold 9700 currently.
I went to set up my email for the first time I selected the enterprise server option by mistake. Now when I go back to email setup that is the only option that I have available for setting up email on my BB Bold 9700. Is there a fix that will allow me to get my hotmail and yahoo email accounts set up on my BB without having to take it to a service provider? I just updated my software on my phone today and that did not fix my problem.
Can someone please explain how I change my BB bold from the blackberry enterprise service option to blackberry internet service option. I have tried via installing desktop manager via the non enterprise option but despite connecting my bold I still only have the option of bb enterprise server option when I look in email setup. I would just like to use my bb with a couple of hotmail email addresses.
Can I 'Delete Forever' on my email provider server from my BB Bold 9790?
I have my Bold set up for my 3 email accounts. It works fine, but it seems all my messages wind up both in their own inbox on the Bold as well as in my BB inbox. I tried turning off the "forward" option under filters in the Internet set up screens, but then none of the emails come through. Is this just a feature of the Bold or BB email service that I have to live with?
My carrier O2 Irl..Model BB Curve 8520, Smartphone (Edge Wi-Fi) V126.96.36.1991 (Platform 188.8.131.52)My BB is just over 1 year old and was working perfectly. Suddenly a week ago my email and messenger stopped working. I am connected to my home wifi and use O2 data plan otherwise.I did a battery pull to no effect.I rang the O2 helplne twice and they talked me through various operations but couldnt solve the problem. Eventually they said that as it was purchased in London (it was a gift but I have the receipt), I needed to return it to the shop as it was a BB problem. Not so easy as I live in the west of Ireland.If I go to Email settings it says "Your device had a problem connecting to the server".In Service Status - it says BB Internet Service Connection: Not connected BB Enterprise Server Connection: Not connected.Text messaging works fine. Browser works fine too and obviously I can access my email from here but that is major hassle.
I was wondering if I can set up five email account on a BB Bold on AT&T. I have two gmail account, two yahoo (Free Service) and one godaddy account and I wish to have my Bold check all of the boxes. I already have two gmail account set up and they work just fine. Is there a limit on number of emails that can be set up on BB Bold without forwarding them to each other?
I have a new BB Bold 9780 - is there a way to set the view on emails to show unread messages only?
I'm the proud owner of a Bold delivered today, (software V184.108.40.2065) running on the Vodafone network in the UK.I've set up my Yahoo email on the BB and under Email Reconciliation have selected "Delete on Mailbox and Handsets." My BB is receiving the Yahoo mails but if I delete an email on the BB it still appears in my Yahoo email inbox.Is there full synchronization between BB and Yahoo mail or have I made an error in the set-up? If Yahoo cannot synchronize will using Googlemail enable me to synchronize emails?
I just set up my new BB bold with both my work email (BES) and my personal hotmail email (BIS). For some reason, when I send emails through hotmail on my phone, they do not show up in the sent folder on my hotmail account, when I access it on my PC. This issue does not occur with the work email. I did not have this problem with my previous BB curve, and all the settings appear to be the same.
How can I turn off the auto push feature for emails on my BB Bold 9780? Is it possible to download emails manually? When I delete emails on my BB, I noticed that the emails get downloaded again when I access my Mac Mail. Likewise, when I've deleted emails from my mac, they get downloaded again on my BB. How can I configure my BB and mac in such a way that the emails will not get downloaded from the server again after deleting?
I just upgraded my BB Torch to BB Bold 9900 one month ago and have this strange problem which I did not have with my former BB.I have two accounts on my BB that is my work email and my private.My work email works just fine but my private one is acting very strange. This is what is going on: 1.I can send email from my account 2.I receive spam mail 3.But I DO NOT GET MY NORMAL WHITE LISTED MAIL I have tried to set it up again, not worked, I have wiped the phone and then set it up again same problem.Just to be clear that I did not have this problem with the BB torch.I am receiving my mail to the web-mail and as per my provided then all is fine with my account. Then I talk to my IT dpt and they say nothing wrong with BB server.
I live in Guatemala (service provider: Claro) and have to travel a lot to Panama and Costa Rica.They do not have unlimited data plans in these countries.You should pay emails as "data roaming" of 3cents U$S x Kb.So my question is: is there any way I can set up my BB Bold in order to tell her to receive data (emails) using ONLY wi-fi connection? If both mobile network and Wi-Fi are enable, which one will use my BB to manage my emails if I�m connected to a wi-fi network but abroad and out of my national data plan?
I'm on a blackberry bold.My emails are still in outlook inbox but every email in the BB seemed to have been deleted automatically. email retention is 30 days. SMS and calendar entries are ok on bb though. Others on the same email and bes server are not having this problem. BES is 220.127.116.11 and using the latest Desktop mgr 4.6...No filter is on
my BB bold 9900 has an email count of 1 displayed despite ther being no emails in the inbox.
I am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account). The steps I am following include: Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue" The message returns saying that "your device had a problem connecting to the server"? I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB... After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
My email settings icon is missing in my Setup Folder. I only have three icons available in my Setup Folder; the icon for Setup Wizard Wi-Fi Settings and Bluetooth Settings. how I can retrieve the email Settings icon on my BB Bold 9700 so I am able to set up my internet email account on my BB?
All was fine with my BB before I switched to an iPhone 2 weeks ago, then back to my same BB Bold 9780 unlocked. All was find before the regretfull move. For some reason now, I cannot access, send, or receive e-mails even though I've added my e-mails on my BB account via laptop.ve contacted my carrrier AT&T for 3 hours on the phone trying to figure out the problem. I registered the device, they send "service books" if that's what they're called, NO SOLUTION.1)Setup2)Email Accounts3)Internet Mail Account (Set up or manage an existing email account, or create a new Blackberry email account)4) "Checking for update...Connecting to email server...Your Blackberry Internet Service account is suspended or deactivated.Contact your wireless carrier" OVER AND OVER no matter who I speak to or what they do. I even wiped the phone.One representative suggested I download service books from a 3rd party or something over the internet
I just did Wipe handheld, because my bb has been very slow lately, random reboots, not very responsive. Anyway now the problem i am having is setup up emails.I go to setup>email settings> it attempts to connect then i get this message "Your device had a problem connecting to the server" any thoughts on this? Bulisani - say it phonetic American dreams got me in a fiend why shoot the breeze about it, when you can be about it!
I am using bb Curve 9300 right now but when I insert my card in bb bold 9780 (which I just bought, emails don,t work. It just asks me the passwords for my existing emails but when I enter my passwords, nothing happens. It asks me to log in again. I can't set up new emails on this phone. It doesn't give me option to set up new emails.
Have set up a POP3 email (personal) account on BB. No BB Exchange Server involved. Email messages (inbox) are remaining on BB after emails are download to Outlook 2007. After I open Outlook and download messages from the email server, I no longer want them to appear on the Blackberry but can't seem to find an email setting that accomplishes this.
When I work at home, I want to connect my BB Bold 9700 to my PC and use my monitor and my keyboard to send text and emails. After a while, my fingers get cramped using they BB keyboard and there must be a way I can do this. My razor came with software that connected my phone to my PC and you could see everything on your monitor and use your PC keyboard...it was awesome. Surely, there is software with BB that does this.
Dear BB Support, I had to do a Security Wipe on my BB 9800 and now I cannot re-set all my email accounts. I don't use a Corporate Email Server and when I do try and set up my emails the answer I get is Problem With Network Server Try Again.
Looks like the newer BB software on the Bold supports multiple calendars. My problem is that the BB Desktop put all my calendar entries in one email account, and I receive meeting invitations on another email account. Is there some way to specify in the BB Desktop which email address to use when it creates calendar entries?
Received email from BB saying I needed to verify password for my personal email account (which has stopped sending emails to my phone but I still get business emails.) I go to: Settings>Manage Internet Email> and get an error message saying "Your device had a problem connecting to the server" This is continual, even after powering on and off.
Need help, my BB Bold 9000 restarted or rebooted when I turned on the wifi, although I found it once work on the wifi at the airport but, it restarted when I try to connect to the wifi in home and some hotel, it stop rebooted when the wifi is out of range or turning off the the modem router (with wifi).Really appreciate for your helps, as the above problem only happens to my BB 9000 bold, but my BB 8320 works just find under all that circumstances.
I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.
Sort of a newb here since its my first BB and had it for a couple of weeks now.I had my personal email all set up and receiving emails fine until today. Now I am getting nothing.I know the emails are there since I can receive them fine from my desktop. But suddenly my Bold has stopped receiving anything.In a related matter, I even deleted all of the old emails off of the server using my desktop, but those same old emails remain on the Bold. Why won't they delete from the Bold?It seems my Bold has stopped communicating with my email server. Please tell my how to get it communicating again?
I have a bb bold 9700 from t-mobile and when I click my "manage internet email" icon it goes straight to connecting to email settings and then I get a message saying "the application has encountered an error and cannot continue. I tried updating my system but i continue to get the same message and can't update or delete my personal(s) email.
Has anyone had any luck figuring out how to get the right pmset command line options (or correct settings in the Energy Saver control panel) when connecting a USB enabled UPS (like an APC Smart-UPS) to your server? The machine shuts down properly, but even when the UPS signals to wakeup (factory default for my model is 0 seconds after power restoration), the server doesn't...Do you know if there's a command line parameter to force the power manager to restart the second it sees power come back online, even after a safe shutdown? Information: Mac OS X (10.5)
I'm having issues with my Bold-9000 with email. I used the general "use my own email address" option to import my AOL/My eAddress into my BB. I get the confirmation email stating within 20 mins the email will work. I can send email, but cannot receive. There are no filters set.I tried to manually input my server name, etc... but BIS tells me the email server is not supported?! Is there a way I can manually input ALL the information for this email account using IMAP settings - i.e. imap.aol.com / smtp.aol.com etc...? If not, is there a FREE service I can download which can allow me to access this email address? FYI - this address is an AOL / My eAddress email (is NOT an [email address] address) The strange thing is, a normal AOL email address (email@example.com) seems to work fine.I use this email address for work. The primary reason behind getting this BB was to be able to access my email WITHOUT using webmail.
I just recently bought a bold from a private seller and his email accounts are still on the phone. i cant seem to find a way to delete them, i've tried manage internet email account (fails to connect to server), i've asked the previous owner to login his att bis account and delete them, and i've even called tmobile and asked for bb tech support. all have failed.
My problem that I'm having is that I am unable to reconcile my email messages on my POP verizon account.I have my Yahoo email account setup so that once I delete an email it is able to delete from my BB and vice versa.However, I have the same exact settings for my verizon email, yet it won't reconcile. Ideally, I would like to delete my messages from my Macbook/mailbox and then reconcile to the BB, or just delete from the handheld only without removing from the server. Either way it doesn't work on the verizon server which is perplexing to me because it works on the Yahoo server. I've checked all my settings, downloaded service books, and reset without success. I've even tried to delete the whole email setup from my BB and reset it. It only resulted in an extraneous Inbox folder on my BB which I cannot delete (which is a whole separate post). The one solution that I found that might fix it doesn't help me because my Desktop manager doesn't have advanced settings for Back up/Restore...URL...
Would request your support on guiding me to connect internet services to PC through my BB Bold 9780.
bb curve want 2 set an email account on bb but on ma home screen no icon diplayed 4 email, only plain envelope z dere who tell me 2only save d draft...... secondly when i click set up i didnt get d icon for personal email account set up wen i click on set up wizard further den email set up dre z no option for " i want to create or add an email address" only dere z option 4 "i want to use a work email account with a blackberry enterprise server"....
We are with "talk mobile" in the UK, it basically took them 11 days to finally switch out BB services on the phone, and yes all fine , my daughter (her phone) was ecstatic, and it worked brilliant, first on my wifi, she was able to finally get BBM to work, went on facebook, so all brilliant for the weekend she stayed at my house. Now the problem, it simply will not work any BB services once when is not on a wifi system, the BB sign disappears, only the 3G sign is there, and it even shows in talk mobile settings on phone "not connected to bb email, or BB internet.
I had my yahoo email account set up on my BB Bold 9930, with it's own icon. Suddenly, it is gone. I do have a separate email account on an enterprise server. Both were running fine for months. 1. I tried going to my email>options>email account management>set up email account The account is now listed as existing, but the emails (or icon) are not showing anywhere on my BB. Emails are not showing up in the main email inbox.I also marked SHOW ALL ICONS and also looked in all folders for a separate Yahoo icon like I had before. Nothing. 2. I tried downloading a Yahoo mail app I cannot find any that do not give me a "app not compatible with BB 9930"
I have a Curve 8900 running v18.104.22.168...I am on an Enterprise Data plan, with emails synched up to both my office outlook email, and my personal yahoo email. At around 11:30 yesterday, my yahoo email stopped sending/receiving/synching with my BB, but my office outlook email is working fine. I tried to go into Email setup with the setup wizard, to see if maybe I had to delete and re-add my yahoo email account, but after about 60 seconds with a load message "connecting to email settings" I got a message that said "Your devide had a problem connecting to the server" with retry and cancel button - I retried with no avail.Not the most tech savvy person here, but was wondering if this is a problem on my end? Or something on the BB side?
When i connect my bb bold 9780 to my home wifi it connects to the network but iam unable to browse the internet. iam sure iam typing in the correct SSID and password. when i try to access the internet it gives an error message "unable to find the requested server". this is the case when iam trying to connect to other wifi connections as well outside my home.but i do not have any problems in connecting to wifi hotspots and it works perfectly fine?
Basically my BB Bold synchronize with outlook 2003 except for the calendar recurrence on my BB Bold. I'm using Desktop Manager version 4.7, I'm running XP Pro SP3. Connecting my device to DM using USB. My synchronization configured as two way. Again all are good, it synchronize well except for the recurrence on calendar on my BB Bold, it doesn't show on outlook calendar after it synchornized.
I have not received an email to my blackberry bold 9780 for 2 days and wondered if something went wrong. When I click on send a new email a message comes up that my service is blocked.When I run Setup > Email settings, it starts to load up something then comes up with an error of 'Your device had a problem connecting to the server'
I just activated my Storm last Thursday and yes this is my first BB. I went to set it up to forward my emails from my Yahoo account, but I am not able to do it. I goto Setup and in Setup there are three options, "Setup Wizard, Set Up Bluetooth and Email Settings". If I pick either Setup Wizard or Email Settings I get the same result. It asks, "If i wasnt to create or add an email address or if I want to use a work email account with a BB Enterprise Server". I pick the first one and then click next. The next screen says, "After you click Next, the BB Internet Service setup application opens. After you finish setting up you email, press the Menu key and click Close". I then click Next and says "Connecting to Email Settings" with the little clock running and then comes back saying "Your account has been suspended.
I set up my BIS account and added my email and it sent me an email from activation server saying congradulations, account was successfully set up and I would start receiving emails in about 20 minutes. The problem is I never receive anything!!! I can send them, when I sent a test to myself from my BB I received it on my computer but not on my BB. I have a hotmail account.
I am trying to set up two blackberry bold phones to one email address. When one is connected and I hook up the second one it deletes the first one and vice versa. I use to have two BB phones linked to one email but when we upgraded one phone it will not link now.
I got an unlocked tour from sprint, my first BB I have BB services in my carrier but my tour doesn't connect to them.I've tested the SIM card on a Bold's friend and it works fine, however in the tour I cannot connect. I can send/recive calls and send/recive sms but nothing to do with BB services.I tried to register the phone but it was impossible, it's like the phone cannot say to the carrier "I'm here"Did someone have the same problem? Any ideas? Should I go back to iPhone ?
I have one personal email on my BB and I was always able to add another one until yesterday. Now when I click on the "add email" in setup it opens a browser and tries to add an email that way asking for data I never used before. There is NO other option. Again, I was always able to do this before and I have not changed any settings that I can think of. BB Bold 9650, bought new
I recently purchased a seconhand BB Bold 9700 from ebay, and after registering for BIS with my provider I have been unable to connect to the BIS at all, so no email or internet. The blackberry network dots appear next to the 3G symbol in the top right hand corner, but in service status it shows that the BIS is not connected. I have spent hours on the phone to my provider troubleshooting this problem. They have completely run out of ideas and have no clue why this is happening.
I have a Bold 9900. I receive a number of legitimate business emails through MS Outlook on my laptop, although some may incorrectly come through labelled "bulk" in Outlook (i.e. an email sent from someone I know just to me). These same emails do not come through on my BB. My BB does otherwise receive emails. how to correct so I receive all emails on my BB. I am not on a BES.
I have had to restore information on to BB and now I cannot use email with red cross and server failure message. Also I go to change email settings and BB does not recognise my username and password and I have tried all I can remember. I do not seem to be able to start again with new email settings to try and correct this. The rest of the BB seems to be working with Internet access just Hotmail set up is down but works on my laptop OK
I recently purchased a seconhand BB Bold 9700 from ebay, and after registering for BIS with my provider I have been unable to connect to the BIS at all, so no email or internet. The blackberry network dots appear next to the 3G symbol in the top right hand corner, but in service status it shows that the BIS is not connected. I have spent hours on the phone to my provider troubleshooting this problem. They have completely run out of ideas and have no clue why this is happening.
When I start or reply to a thread on my fantasy football league's message board using my Blackberry Bold 9650, I get a kinds of proxy setting and IP Addresses in the message part of the email. The sender of the message is mail, not even my name or email address. I contacted Verizon, they said it was a CBS website problem. I contacted CBS, they said it was BB problem.
When I start or reply to a thread on my fantasy football league's message board using my Blackberry Bold 9650, I get a kinds of proxy setting and IP Addresses in the message part of the email.The sender of the message is mail, not even my name or email address.I contacted Verizon, they said it was a CBS website problem.I contacted CBS, they said it was BB problem.How do I resolve this issue?
I have two pop3 email accounts set up on the Driod and I'm wondering if there is a way to set it so the last 30 days or so of emails are saved on the droid, even after dowloading them at home and deleting them from the server?Right now, the droid only shows email that is still sitting on the server. On the BB i had, it used to download a copy of all pop3 email to the device and the copy would stay there unless i manually deleted in on the BB.
I have a BB Tour with Bell Canada, and recently, our company recently updated our BES server.Ever since the switch, I no longer can sync my BIS server emails.So on my BB, I have my company's BES email(lotus notes), and that syncs up fine...if I delete an email from my BB, it'll delete on my desktop, and vice versa.But for my BIS emails(hotmail), when I delete from my BB, it will not delete the email from my hotmail account...or when I delete from my hotmail account, it'll not delete on my BB.
I've bought new BB Curve 9300 couple of weeks ago and facing some problem regarding my inbox. After configuring my email in the smartphone I am sending and receiving emails are fine but whenever I open an old email address from my PC it receive as new email on the smartphone with new time and date. What is the solution to stop old emails receiving as new ones on the device?Does BB have such synchronizing system that BB automatically sync with the mail server and shows all old emails on the device?
I am BB 9900 user and since yesterday I have noticed that wireless is not working on my handset. The BB Bold icon does not appear on the top after connecting but the signal strength Icon comes up with no problem. I tried to reset the wi fi connection and also tried to reset the settings but still nogo. Did rebooted the device multiple time and also un installed the latest 3rd party software but still no go.
I am aware that there have been issues raised previously and particularly one thread regarding the time delay between deleting emails on the server which remain on the BB. My problem is an inability to delete emails on the BB. This problem only affects the Gmail email linked to my BB, not the other email accounts. Prior to linking the Gmail account to the BB, I spent time archiving messages from the Gmail account. This was 10 days ago. So today I ring my carrier (Orange) for advice. They tell me that there are over 3500 messages in the inbox on the Gmail server and that is what is causing my problem. Whilst speaking to them, I was able to look at the server and confirm that there are only a couple of hundred opened messages on the server as far as I am concerned exactly as I expected. I do have messages in other folders but the sum total is not per Orange's advice. Its worth noting that there are many many more messages on the respective servers for the other accounts for which no problem exists.
In addition to my Corporate email account, I have other personal email accounts activated and set up on my bb. On Saturday, these personal email accounts/icons all of a sudden disappear from my Home screen. I've tried reboot the bb by taking out the battery and re-inserting it.I've gone into Set up a few times to delete and re-activate them individually.I did received message back that these accounts have been successfully set up with my bb device, but their envelope icons still HAVE NOT been able to show up on the Home Screen. I've tried Hide & unhide, Show all and not Show all. Nothing works.In the Messages folders, I can see that I am receiving all emails from all my accounts However, when I go into Sound and Alert to change ring tones/sounds for Selected Profiles, under Messages - Notifiers. only Email [Desktop] shows up.How can I get back my other email accounts/icons to show up on my Home screen? My bb is Bold 9780.
BB bold 9870 battery went flat. As I have mislaid the Ac charger unit, I connected my BB to my laptop via a USB connecter. Now my BB will not charge at all, and when I go to the BB desktop software icon, it says it is 'disconnected, although the cable is connected! What/where can I go to get my BB working again
Just had a second business email address set up which has is the exactly the same setup as my other email which has always worked on my BB.I've checked with my web guy and all the info and passwords i've input are correct. The error says "your device had a problem connecting to the server"
I have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."
I am able to connect to the internet with DNA (Finland) at only some spots, but BB messaging, email, google maps, or any other app doesn't work. DNA has never seen a BB and have tried to talk to their Technical support whom say to just activate as follows: GPRS WAP settings clients: ip address: 10.1.1.1 Port: 9201 GPRS connection settings WAP2.0 DNA's clients: proxy server ip address (proxy): 10.1.1.1 Proxy port: 8080 I was able to find the first part but don't know where to change the proxy server and how can I connect to emails and BB messaging. I need a lot of help or I might just give up having a BB in Nokialand.
When using the Setup Wizard, and selecting Email Setup, I am only faced with the one option of using aan account on the Blackberry Enterprise Server.How do I set up an Internet Email account ( POP or IMAP) that is not BES?All google searches I have tried indicate that I should be faced with altermatve options. Using BB Bold 9700
first post here, although I've been lurking to try and solve my problem. My Bold is on BES to my work mail servers, connected to a PC running Vista Enterprise (32)I have been trying to copy files etc. to the Bold from my PC. I downloaded the Desktop Manager (4.7). I connect the BB and can use Mass Storage Mode, the PC sees the 2 drives (system and SD card) and I can navigate through the folders like any other drive. I copied a couple of fairly small jpegs over OK. However, if I try to copy say a folder of MP3s or jpegs, it tries for a few seconds and then just hangs up - maybe the first file manages over to the BB. I tried with Media Sync to make a new playlist, but although the software recognized it OK, it wouldn't copy the files over. I see a lot of posts about the PC not seeing the BB as a mass storage device - that is not my problem, rather it sees the device, but I can't copy anything to it.
Out of the blue my Blackberry Bold 9700 stopped receiving emails and I can no longer access the internet. When I try to go to email settings I get the message 'Your device had a problem connecting to the server'. This is driving me mad.
I own a BB bold, I have download Desktop software ver 4.6 but I'm unable to make connection between my BB and PC. Also when I connect BB via USB my PC do not recognize BB, I have tried reinstall software 4.6 a few times and also open the connection en the BB for use as a external device. but still not connected with PC.
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
first of i have a blackberry bold 9700 from at&t but am using a t-mobile simcard. ive had the bb for a month now purchased from ebay(big mistake) anyways i started having problems with setting up my email(your device had a problem connecting to the server) then it was bbm i can't send pictures and then facebook i can't upload pictures either, so i thought the best solution is to upgrade from os 5 to os 6 and maybe it would erase all the problems, little did i know that gonna be a problem. tried almost everything from Internet vids to forums after forums i also deleted the "vendor.xml." file and tried again which started working until i realized after the upgrade was done my bb was still in the os 5 firmware......
I updated my 8530 operating system to 22.214.171.1244 a couple of days ago. Today I noticed that I had not been receiving email since the update. When I try to use the email connection, I get "Your device had a problem connecting to the server."Is the server down, or have I caused a problem on my BB by updating the operating system?
Alright I'm new to BB and to this site, however I'm pretty good with figuring out and troubleshooting issues, only this one has me completely stumped. I've searched all over the forums and the internet for an answer to no avail.I set up my gmail to work with my BB, was working fine about three or four hours ago... then it just stopped. I get sent a new email and I get absolutely nothing, I've tried going into the setup> email settings, but everytime I get the error "your device had a problem connecting to the server" I've done a battery pull tried checking if everything was allowed in the options... nothing is working.does anyone have an ideas about what the problem is? If something as simple as email that worked on my ENV2 can't work on a BB then there is something wrong. heh... and no audible caller ID readout. great phone, just certain ideal features seem to be missing.
I updated my 8530 operating system to 126.96.36.1994 a couple of days ago. Today I noticed that I had not been receiving email since the update. When I try to use the email connection, I get "Your device had a problem connecting to the server." Is the server down, or have I caused a problem on my BB by updating the operating system?
I'm trying to email a video that I have taken with my BB Bold. On the menu, I don't have any options to send the video beside sending it using a "bluetooth". My sister has a BB 8310 and she has the options of sending the video by email, as a MMS. Did the Bold come with that options? How can I send a video?
my BB: 9900 OS: 7.1 Bundle 1424 using BB Businese Cloud Service for connecting my Microsoft 365 email.I have problem after upgraded my BB 9900 OS from 7.0 to 7.1 since 14 June. Once I active my email in BB after upgrade to OS 7.1.The email send/receive is ok after active, but the email in my mailbox which older than activation time, never download to my BB.Besides, the delete folder never sync with my mailbox, always empty, which my mailbox have many deleted email in delete folder. And the send/receive of my BB is very unstable in my BB last few days, it will delay receive and fail to send, need resend again and again, I checked with local mobile service provider.They confirmed nothing wrong with their network, the problem only happen in BB Cloud service.
I have had my phone for over a year now, and have had no problem with emails syncing, etc.My BB emails are connected to a Hotmail account.But all of a sudden, if I delete emails on my Hotmail, they won't delete on my phone, meaning I have to do it manually, which is annoying.I have tried deleting and adding the email account again on my BB but I still have the same problem.
I just got the new Bold 9900 (previous phone was also a Bold). I have been having endless problems with the BB browser by constantly getting one of the ffg messages:Unable to connect to the internet...Cannot open website - error 10005Unable to connect to network - even though the signal shows full 3G, BB etcThis is sooo frustrating, I've never had any problems with the old phone.I've now resorted to using the Opera (mini) and that works like a charm, except you don't get the BB menu when you press the BB button (it brings up the address bar) so you can't switch bet apps.How can I sort this browser issue, esp the error 10005. I can get onto those sites using opera but not the BB browser.
have been trying to resolve duplicate emails in outlook (unresolved and practically given up- see this thread) but have gone backwards now as BB calendar and outlook now not synching! Im now confused about default settings having tried to address above issues by changing these? Under adv options>default services what should calendar and messages be set to - desktop or the email account im trying to sync with? When I try and have both (email and calendar) set to the email account, when I do sync in the DM it crashes half way through every time now. However when i set both on desktop acct it seems not to sync the calendar! BB bold BIS acccount Outlook connected to a POP3 webmail account Vista with DM v 4.7
I do not receive any emails sent from my OWN gmail account on my BB9000 Bold, which is set up with my gmail account. I receive other emails, but not mails coming from my own account. I often send myself things from my desktop to my BB and this is not working with my new BB. I had an 8820 before and it worked fine.
Using the Captivate coming from a BB Bold. One thing I loved about my bold was how I was able to customize notifications; email was only indicated by the LED light, SMS vibrated, phone vibrated then rang, and additionally, I had unique notification settings for certain contacts (ie, my wife). Is there a way to do any of the above? Especially looking for a way to keep email notification silent but have SMS vibrate.
I have a pop3 email account and connecting to it with Mail using pop3. The app connects to the server OK, and I can send email OK. I can receive emails OK but only new emails that come in. Old emails that have come onto the server over the weekend just site there and are ignored by Mail. An outlook pc account connects and download messages no problem. Has anybody had this, is there a setting I'm missing somewhere?
My email messages stopped coming through the BB last night (bold 9700). I've sent out test messages and they go out, but nothing comes in.Could it be connected to the fact that my local server went down (but I received messages for quite a while when it was down, and now it's back up, but I'm still not receiving)
So I set up my bold to auto bcc all of my outgoing emails to myself so that I can have them on outlook on my computer. I set up a bunch of rules and whatnot and now have outlook running almost perfectly the way I want it (OT: Microsoft Outlook My only problem now is this: Is there any way that I can set up email rules like in outlook on my bold? I don't want to receive my emails that I send out on my phone again. I need it so I can have them on outlook, but I don't need nor want them on my bold.Please let me know if there is a way I can either set up a rule? or just stop them from coming to my bb.
I don't have a BES account but trying to think of a way to have BB sent mails show up in my Outlook Sent box. Could one setup an address as say, BBsentmail@****. com, send a BCC's to that address from the BB and set up an Outlook rule to direct all emails containing BBsent@****.com to the Sent folder? What if something is sent from Outlook? I guess one could send a BCC to himself but it would end up in the Blackberry's Inbox and not sent box. Can rules/filters be applied in Blackberry's email client (I haven't set mine up yet)? On a similar note, if the Blackberry server pushes the email to my blackberry before Outlook has a chanse to receive it, will Outlook still download it? Does BB leave a copy on the server? Also, I still have a ton of emails on my server because Outlook is already set to leave a copy on the server. If I don't delete these, BB will download all of them, correct?
When browsing certain sites from the BB Bold 9700, we are getting a problem which shows "The number of redirection has exceeded".I need to know the reason of this. As for the initial info, there is only 2 internal redirection in server(IIS 7) when the BB accesses the site and it encounters any server side error. But in case for general, there is only 1 redirection when accessed from BB.When I accessed from any other devices, the same URL is opening fine. Please let me know for any possible solution for this.
Received an email regarding my yahoo address access via BlackBerry, indicating I have to verify my password to continue receiving emails via my device.However, despite multiple re-boots, cannot access email settings in the Setup menu.When I click email settings, it says "connecting to email settings" for several minutes. Eventually an error message indicates that "Your device had a problem connecting to the server."Retry or Cancel.Retry produces the same result.Can't get my yahoo emails via my device now.
Just got my BB Bold 9700 and set up my email acoounts. I can receive emails no problem, but am unable to reply. It only lets me compose them then save to drafts.
I got my BB Bold 9700 yesterday and am very thrilled in using it. Hopefully I did post this in an appropriate section. My question concerns email solely. We have setup my work email (organization) to forward all incoming emails to my gmail account. I get my emails on BB just fine, but I have one question... If you have gmail, you know that you can add accounts and choose to Reply from the same address the message was sent to. (Settings > Accounts and Imports > Send mail as > When Receiving an message) Can I accomplish this in BB? In another words, when someone sends an email to my work email, can I respond to the email from my BB so my work email appears in "From" field and not the gmail email address? It's not a bigge, but it would definitely be more professional.
This is my second phone that has the wifi function (first one was a sony) and the one im using now is the bb bold.the wifi works fine with my sonny but when i try and use it with my bold it goes...blah blah blah issue connecting...plz contact service provider the thing is IM WITH FIDO (canada company)but fido doesnt have bb bold.and i dun haf a data plan.so idk what to do.i rlly want to get it workin asap at home especially!
I'm having receiving emails on my BB. I receieved an email on my BB this morning saying I needed to validate my password to continue receiving emails on my BB. Unfortunately I cannot remember what password I used when I set it up several years ago. I went to the BB internet service website to do a 'forgotten password' request but unfortunately the password reminder email is not coming into my main email inbox on my laptop and is only going to my BB, but because my BB is not recieivng emails I cannot retrieve the password, so I am in a bit of a catch 22 situation.
I want to Disable the firewall on my Blackberry Bold. I have used JML Commander many times to wipe the BB of any IT policy. This works fine and allows me to disable the firewall. Then I attach the BB to my computer running Desktop Manager 5.0 (set up for internet not corporate email). And even without doing anything but just plugging the BB into the laptop the Firewall becomes instantly enabled and locked. To be clear I don't need to download anything to the device, restore a back up or sync, as soon as it get plugged in the Firewall becomes enabled and locked. I have tried uninstalling the Desktop Manager and then reinstalling a clean copy from the BB website and it still keeps happening. Unfortunately I need to be able to sync with my laptop otherwise I'd just not sync it. What do I need to do to stop this Firewall being put into enabled and locked mode everytime I connect the Bold to DM running on my Windows Vista HP laptop?
I've had my BB curve for almost a year - and have to regularly synchronize to get emails; but for the past 3 days I have not been able to access net work - even to check emails to see if connection needs updating. just keep getting the same message: unable to connect to the selected provisioning server. when i turn off, pull battery, the turn on - the BB looks like it is trying to synchronize and connect, but it quits after a few seconds.
I am unable to get synching going in either direction between my new Bold 9780 and my work MS exchange account on Outlook. I have set up the BB to handle work emails and these work and synch fine between the BB and my outlook on my laptop.But calendar synching is not working at all.... BB help tells me to go to the organizer app (eg calendar) press menu key > options > select the Wireless Synchronization check box.However, this check box just doesnt exist.
My 8310 is no longer getting all emails delivered from Virgin.net account. It used to get them OK up to about 6 weeks ago. I have Outlook set to leave them on the server. If I forward all the messages using virgin webmail to my vodafone mobileemail account, they all come through on the BB. Only a few get through to the BB direct from virgin, but all arrive on the PC.Just to make it interesting I have just acquired a Bold 9000 and on a different virgin.net account and the same problem occurs on that too.Tried deleting and re-setting up the email account on the BB, but no improvement.
I have just received my new BB Bold (an upgrade from the Curve) and am having difficulties in setting it up. I am on a UK O2 unlimited Internet Tariff (BIS). I used to be on the O2 BES tariff but could no longer justify the exorbitant costs. I want to use my Bold to receive emails from my office in the US which has BB Enterprise Server. I have got the activation password from my colleagues in the US but it will NOT activate at all (even left it for an hour retrying). So: 1. Can I have BB Enterprise integration even when I am on a BIS service - My colleague who is on Orange BIS had not problems at all, he just went through the Activation process with his BB password and it worked straight away. In lieu of getting this working I set up my email account as a POP3 account (my company runs Outlook WebMail as well), this receives email and allows me to send, however the reconciliation does not work. Here is what I have discovered so far: a) If I read an email on my BB it changes the status on my outlook to 'read' b) If I send an email on my BB it puts a copy in my sent Items folder on my Outlook c) if I read an email on my Outlook it does NOT change it to read on my BB d) If I send an email from my Outlook it DOES not add it on my BB e) Nothing changes if I use the Reconcile Now option My Reconciliation settings on my BB are; Wireless Reconcile - ON Conflicts - Mailbox Wins I have deleted and recreated the account but no change.So, I thought I can live with this as long as I can synchronize with my laptop every day using BB Desktop Manager (another painful piece of software). Here I have several problems: I set it up as an Internet Service (not Enterprise) and the program loads OK (as long as you don't install Media manager - Another great piece of software - NOT).When I go into Synchronize Configuration Settings, the 'Reconcile Messages' box is greyed out so therefore I cannot reconcile messages using the Desktop manager. So, putting that to one side, I attempted to configure Synchronization for my Calendar and Contacts, using Microsoft Outlook Profile and Two Way Sync.Each time I go through the process for each setting I get and error message after I press Finish.Error Messages is - 'Cannot Find System in Table File'
When I connect my bold to my comp via USB, the comp rapidly detects and then disconnects (the BB screen toggles between the charge/clock screen and the bb home screen) and this repeats until I unplug it.In addition, it has never been able to connect via bluetooth even though I have another phone and a mouse that are bluetooth that have never had a problem - any one with a similar prob?
I just got my BB9700 yesterday. I wanted to set up my email account and encountered the following problem:There is no option to "I want to create an email account" in the set-up wizard.In the email setup wizard, I only have the option to "I want to use a work email account with a BB Enterprise Server", and it does not work for my email accounts.